FAQ : DigiPanther

FAQ

Can I use your service even if I don't have a website or online store?

We can provide a ready-made solution to customers without a website or online store, whereby they will get a new website & we will also syndicate their products on multiple marketplaces.
I already sell on a marketplace but I don't have a website, can you help me expand to other channels?

We can use your existing product data on amazon, ebay or etsy & syndicate it on other platforms easily.
Do you grant permissions to sell on marketplaces like ebay, amazon, etc?

We are an independent company & have no say in decisions taken by the marketplaces. Customers will be required to request for any permission themselves. However, we will be glad to walk them through the process.
How much does it cost to use DigiPanther ?

Please refer to the following url: Pricing
How can I sign up for your services ?

By contacting us we will initiate the integration process. Once the integration is complete we will send you login credentials for the control panel.
How do I pay your fees & what payment methods do you use?

We accept PayPal, all kind of cards(via stripe) & bank payments.
How can I add listings to DigiPanther?

At the Moment we only allow product data import from your existing website, store or a marketplace. Customers can not manually add products to our database.
How often will you synchronize my product data with the marketplaces ?

In your control panel there will be an option to set the frequency of synchronization per day, week or a month. However, the frequency will truly depend on the threshold set by the marketplace's API against your API credentials & the number of your unique products.
Can I use your service if my system is built using java, .net , ruby/on rails, etc ?

This is allowed only if you have an existing method to synchronously export your product data to a csv, excel or sql format which can be pulled from your website/store.
Are any businesses prohibited from using DigiPanther?

Businesses involved in selling any items that are prohibited by any of the bridged marketplaces are not allowed to use our services. Additionally businesses that are involved in production of counterfeit items are also not allowed.
Can I use your service only for access to discounted shipping plans ?

Unfortunately no, shipping comes coupled with the entire package and can therefore not be used as a single service.
I have lost access to my control panel or how do i change my username or password ?

Please use the contact us form to get in touch and we will respond asap.